Privacy Policy

Who we are

Last Updated: 03/18/25

Welcome to www.starquestjourney.com (“we,” “our,” “us”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) of Mexico, international standards such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and best practices for websites hosted on WordPress.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Sensitive Personal Data: If required, we may collect information related to health, spiritual preferences, or other sensitive data, always with explicit consent.
  • Technical Information: IP address, browser type, operating system, device type, and website usage patterns.
  • Payment Information: If you purchase our services, payment data is processed securely through third-party providers.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your user experience, track analytics, and support targeted advertising.
  • WordPress-Specific Data: If you interact with our website using WordPress features (e.g., comments, user accounts), additional data such as usernames, profile information, and comments may be collected.

2. How We Use Your Information

We use your data for the following purposes:

WordPress-Specific Data: If you interact with our website using WordPress features (e.g., comments, user accounts), additional data such as usernames, profile information, and comments may be collected.

To provide, operate, and improve our services.

To send promotional emails, newsletters, and special offers (only with consent).

To manage customer support inquiries.

To comply with legal obligations.

To analyze website traffic and improve user experience.

To facilitate transactions and process payments securely.

To personalize content and advertisements using tracking technologies.

To mana1. Information We CollectWe collect the following types of information:

Personal Identification Information: Name, email address, phone number, and mailing address.

Sensitive Personal Data: If required, we may collect information related to health, spiritual preferences, or other sensitive data, always with explicit consent.

Technical Information: IP address, browser type, operating system, device type, and website usage patterns.

Payment Information: If you purchase our services, payment data is processed securely through third-party providers.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your user experience, track analytics, and support targeted advertising.

3. Legal Basis for Processing (for GDPR Compliance)

We process personal data based on the following legal grounds:

Legitimate Interests: When processing is necessary for our legitimate business purposes.

Consent: When you provide explicit consent for specific processing activities.

Contractual Necessity: When data processing is required to fulfill a contract with you.

Legal Obligation: When we must comply with legal requirements.

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4. How We Share Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

Third-Party WordPress Plugins: Some WordPress plugins may collect user data to enhance functionality. These include security, SEO, and analytics tool

Service Providers: Third parties that help us operate our website and services (e.g., payment processors, hosting providers, analytics tools, WordPress plugins, email marketing platforms).

Legal Authorities: If required by law or to protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Your Rights

Under Mexican law (LFPDPPP) and international regulations (GDPR, CCPA), you have the following rights:

  • Access: Request information on how your data is processed.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Cancellation (Right to be Forgotten): Request deletion of your personal data.
  • Objection: Object to certain types of data processing.
  • Data Portability: Request a copy of your personal data in a structured format.

To exercise any of these rights, contact us at info@starquest.vision

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. User comments and associated metadata may be retained indefinitely on WordPress for moderation and spam detection purposes.

7. Security Measures

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL encryption for data transmission.
  • Secure hosting through reputable providers.
  • Regular security audits and updates.
  • Protection against brute force attacks via WordPress security plugins.

However, no online transmission is 100% secure.

8. International Data Transfers

If we transfer personal data outside of Mexico, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) under GDPR or equivalent legal mechanisms.

9. Cookies and Tracking Technologies

We use cookies and other tracking technologies for:

  • Enhancing website functionality.
  • Analyzing website traffic.
  • Personalizing user experience.
  • Supporting targeted advertising campaigns.

Some third-party services (such as Google Analytics, Facebook Pixel, and WordPress plugins) may also use cookies. You can manage your cookie preferences through your browser settings.

10. WordPress-Specific Features

  • Comments: If you leave a comment, your data may be stored and shared with third-party anti-spam services like Akismet.
  • User Accounts: If you register an account, your personal data is stored in our database.
  • Embedded Content: Our website may include embedded content (e.g., YouTube videos, Instagram posts) that collects user data as if you visited the external site directly.
  • Automated Emails: If you subscribe to our newsletters or account notifications, your email may be stored and processed by third-party email marketing services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

www.starquestjourney.com
info@starquest.vision